Ordered the wwii Iwo Jima watch. Will tryTo make a long story as short as I can. After a very long wait(4+ months), I inquired about the status of my order. Couple months later it arrived, that was still after several emails demanding answers. The watch arrived with a different strap. Once again, after several communications with customer service, I learned that the watch strap that I initially saw on Instagram was just a prototype.The company has yet to remidity the situation. I had plans to buy other watches, but that will NOT happen!!!, sad/sorry company.Last email that I received:Dear William,Thank you for your message and for sharing your concern. I completely understand your frustration regarding the strap still being visible in certain promotional materials.As mentioned in our previous email, the strap with the orange stitching was a prototype created exclusively for early press and promotional purposes. It was never released as part of our production catalog or available for sale on praesidus.com, and unfortunately, it is not something we can provide at this time.We are working with our team to ensure our current advertising materials more accurately reflect the straps and models that are actually available, so as to avoid further confusion.We truly value your support and understanding.Best regards,Rachel SummersCustomer ServicePraesidus Watches
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Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.
