I love my treadmill, but Precor customer service is terrible! My treadmill has been broken for over a month now because Precor is so slow at sending the parts. The first time they were supposed to order parts, they didn’t end up ordering them. The second time they put the order in, they failed to tell us that the parts were on back order. The third time the parts were ordered, they sent only some of the parts and the other main component that was supposed to come in was marked out on the order sheet. Michelle was the girl helping me and then she stopped returning my calls. The treadmill is great, the customer service by Precor is terrible!My treadmill still isn’t fixed
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An exceptional workout keeps you coming back and exceptional equipment makes it feel like second nature. This is where Precor thrives.