I have been trying to organise a refund due to us no longer being able to go to a show and they won't give me one despite buying refundable tickets! I have a problem with how invasive their questions are and asking to provide evidence on why someone can no longer attend. I need to find out how to take this matter further. I believe a ticketing agent should not be asking such personal questions!!
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a global leader in ticketing and technology with 40+ years’ experience ticketing major international events and partnering with the world’s premier venues. We put fans and innovation at the heart of everything we do.
