we left the cruise ship at 8:45 AM and were at the assigned pick up area by 8:55 AM. The first shuttle from Premier was leaving just as we arrived. It was full. We waited until 9:40 AM when the second shuttle arrived. The driver started to load suitcases from a family of 5. That took up most of the loading space. A couple of guys muscled their way ahead of us and we had to wait for shuttle #3. That shuttle arrived at 10:35 AM and there were many people who had gathered around it. People were pushing and shoving and frustrated. We were the last to get on that shuttle. I timed the drive back to the parking garage. It took us 8 MINUTES. Do you realize that we could have walked with our suitcases back to that parking garage? We do it in new york all the time. The point is that there are either not enough shuttles, or someone is wasting time. This is a poorly set up operation and we won't use it again. I will say that the cruise port in MIAMI is the worst ever. People running everywhere, parking attendants screaming, and the logistics of the road system and pickup areas are horrible.
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