premiumpinballs.com

4.6
4.6 Based on 20 reviews

We are a full-line distributor of both New and Used Pinball Machines. We carry an array of Premium Pinball machines for commercial and residential customers. At Premium Pinballs LLC, we understand that our success depends upon your satisfaction, both with...

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Average Rating

4.6

/
5

20 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Richard Lines
Scammed for $6000. In line with finding a StarTrek:The Next Generation pinball game, I never receiv

Scammed for $6000. In line with finding a StarTrek:The Next Generation pinball game, I never received the merchandise. FBI Report: , Memphis Police Report# 2402031083ME, FTC report#169623831, notified Charlotte, NC police department and my call was diverted away as if this matter did not fall under their jurisidition. Even the shipping company, BettyK Express was in on it all.

Your reply indicates you have some recollection of the event, which means, this discussion is valid. To follow your description of events, you state I denied shipping insurance and, the machine was damaged during shipping.

I have screenshots of the moment delivery was being claimed as, "being delivered", never a mention of it (pinball machine), being damaged.

Then, upon calling Premium Pinballs salesman, John Buyers, there was no answer, no text reply, totally scammed. Never recieved the pinball machine. No refund of any manner. I have tracking info, phone numbers and screenshots of text and shipping activity. But, never a pinball machine. $6000+, gone - for nothing.

1
Date of experience: Feb 25, 2026
Stevie Bird
Great experience with Premium Pinballs…

Great experience with Premium Pinballs LLC. Machine was as advertised, arrived safe, and packaged great! Overall, great transaction and hope to do business again in the future.

5
Date of experience: Jul 10, 2025
Juan Herrera
I received my awesome "Walking Dead"…

I received my awesome "Walking Dead" pinball machine exactly as I hoped for. My pinball machine was delivered on schedule. It was set up for me. It works perfectly. Will buy again from Premium Pinballs LLC.

5
Date of experience: Jul 09, 2025
Marc Garner
Great experience with Premium Pinballs…

Great experience with Premium Pinballs LLC. Machine was as advertised, arrived safe, and packaged great! Overall, great transaction and hope to do business again in the future.

5
Date of experience: Jul 02, 2025
Sk Akramul
Both my limited edition pinball…

Both my limited edition pinball machines were delivered and set up perfectly! They were always available for all of my questions!

5
Date of experience: Jul 01, 2025
Brittany Burns
Great Products fast delivery little…

Great Products fast delivery little costly. I have bought several games from them and they are in wonderful shape and Premium Pinballs LLC shipped them fast. I paid a little more then I wanted to but in the end it was all worth it.

5
Date of experience: Jun 25, 2025
Douglas Baldowin
Aside from a rather impressive…

Aside from a rather impressive selection of machines at Premium Pinballs, LLC. I found their customer service to be very up-front and knowledgeable. They helped me confirm the dimensions and were quick to answer any questions I had. The machine arrived very well packed, and in the exact condition promised.

5
Date of experience: Jun 24, 2025
Jose Washington
Super fast delivery

Super fast delivery. Great selection. Would use them again.

5
Date of experience: Jun 24, 2025
Eric Fotso
I when I got ms pacman I put it on I…

I when I got ms pacman I put it on I like it my family play it all the time you guys did a wounderful job to put it together I will tell my friends to buy from your company thank you so much.

5
Date of experience: Jun 23, 2025
Donald Nash
The order I placed was delivered as…

The order I placed was delivered as expected, I felt the shipping methods were adequate and sufficient in getting the product to me undamaged.The product I received was as advertised and we are very happy with our purchase and would recommend Premium Pinballs LLC as someone you can trust and do business with.

5
Date of experience: Jun 19, 2025

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Business Details

  • We are a full-line distributor of both New and Used Pinball Machines. We carry an array of Premium Pinball machines for commercial and residential customers. At Premium Pinballs LLC, we understand that our success depends upon your satisfaction, both with games and equipment you purchase, as well as with the professionalism and service with which you are treated by our staff. We buy, sell, service, deliver, rent, and ship Pinball machines both locally and internationally. See more

  • language https://premiumpinballs.com

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