Ordered my plates, paid for express delivery on the Tuesday - here we are at 17:30 on the Friday - nothing. Contacted them this morning, response was very quick say, "I will personally follow up on this matter today with production". At this point I stated that I needed them today as about to go travelling in my van and need to change the plates, DVLA have sent new log book and insurance changed - I asked if I could have a refund - absolute radio silence since, even though I have chased them several times. I now need to head off to Halfords to sort plates - should have done that in the first place - I wouldn't touch these with a barge pole, looking at the reviews there is no consistency in the service.
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