presonus.com

2
2 Based on 75 reviews

Music is our life, PreSonus is our day job. Go #TeamPreSonus!...

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Clover Foster
Awful Tech Support.

So I have owned Presonus gear for a long time. Going on 13 years. When you could talk to a live person they were great. Now support is awful. I was having issues with Studio One and UC Surface working together after a simple update. They had me do a factory reset, yet forgot to tell me how and where to back up two years of settings. Now I am left high and dry with support regarding the issue, and they really dont seem to care anymore. Sad and very disappointing to say the least.

1
Date of experience: Oct 17, 2021

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