Support was really bad. In fact, I think it might be fake. I bought a faderport. It stopped working after a couple of days. Support had me doing lots of generic BS like uninstall/reinstall, update windows, update drivers, then they wanted me to update my BIOS and my chipset! I started a new ticket in hopes that I'd get a real support experience. Nope, I got an exact re-run. It was literally a cut and paste copy from the first time. I'm returning the Faderport. Very disappointing.
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