they REFUSE to give me a simple answer to a simple question via phone.....the rude, condescending guy on the phone kept saying "well, as you shoulda read in our manual...." even though my question wasnt IN THE DAMN MANUAL....he kept telling me i had to log in, click a "support ticket", submit the damn question, and so forth, which i did, and still havent gotten a reply...CRAPPIEST (this page wont allow me to use the S word) customer service i've had in a few years...by God, i promise those twits that they'll NEVER have to deal with me again....and all over ONE SIMPLE QUESTION that their secretary probably coulda answered....it wasnt hi tech, deep knowledge stuff....i only wanted to know where the "upgrade" button was on their upgrade page....it simply isnt there.....and 1 customer aint gonna affect their bottom line, but when i get thru putting their name to the flames on every internet forum i can think of, maybe they'll give a BLANK.
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