presonus.com

2
2 Based on 75 reviews

Music is our life, PreSonus is our day job. Go #TeamPreSonus!...

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Melvyn Reed
A very substandard mixer and aftercare

After 2 years of light home use my Studio live 16 0 2 failed to boot up. It took tech support 2 days to respond to my ticket request, and after several more days toing and froing wrongly suggesting my pc wasn't up to scratch, admitted it wasn't a software issue with my dead mixer, and the unit had to be sent off for repair.... a cost to me of £85 plus transport. A few days later I'm told it needs a new DSP board, another £250 and to add insult to injury, its not available for several months!!

1
Date of experience: Mar 07, 2024

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