This is the worst company I have ever dealt with in all my 35 years as an Audio Producer! I have always owned all my software but decided to try something different by buying into the Presonus Studio One+ yearly subscription. Biggest Mistake i have ever made!!! You cannot cancel as much as you try. Once they have your Visa you are screwed. I have tried canceling directly on my account page by pressing "Cancel Subscription" at least a dozen times and have sent at least a Dozen emails directly to their billing dept and all communications are ignored. I have had to cancel my Visa through my bank and I still receive an email from the company every single day that says " $215.00 payment to PreSonus was unsuccessful. We attempted to charge your Visa ending in XXXX for your PreSonus subscription again, but were unsuccessful. Please update your billing information to continue your subscription".I receive this every single day!!! Even though I have tried everything to cancel! Do yourself a favour and look up "canceling my Presonus Subscription" you will see all over the internet that every single person has the same problem when they want to cancel. Presonus has made sure that it is impossible to cancel. You are held hostage and so is your Visa. DONT FALL FOR THEIR SUBSCRIPTIONS!!! AND DO NOT GIVE THEM YOUR VISA NUMBER!! EVER! What a poor excuse of a company! I have done a ton of Audio projects all over the world for over 35 years and have never ever dealt with such bad customer service!!!
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