Obvious to me that Presonus Tech Support has no experience. And they could care less. They prefer to make their customer feel stupid and dependent. This Baton Rouge company's short answers and slow replies reek of rudeness. They won't call you or even offer a live chat. I am planning to call their dealers (Guitar Center and Sweetwater and to let them know how little respect they have for those that purchase their products.
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Music is our life, PreSonus is our day job. Go #TeamPreSonus!