presonus.com

2
2 Based on 75 reviews

Music is our life, PreSonus is our day job. Go #TeamPreSonus!...

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Beatrix Brown
Over 10 years ago I bought Studio One

Over 10 years ago I bought Studio One, I purchased a brand new iMac on Presonus' recommendation. It was the computer they used in their online demos. I was using a Presonus audio interface just to top it all off.The software was plagued with issues, worst of all, corrupted audio files which had been recorded in the software. This led me to cancelling a recording session 1 week in and refunding the artists.Presonus were no help, they blamed the computer I was using and soon after that the interface became faulty just outside of warranty. The issue was obviously with the software on Mac in general, I just wish they'd been more honest about their product which was in its infancy at the time.In the end I abandoned Studio One and moved to Logic Pro and Ableton Live, I'm writing this now because that very same iMac has just been decommissioned after more than a decade of successful recording sessions.Needless to say I will never buy a Presonus product again and strongly advise my peers against it. I hope their customer service has improved over the years but I think it's important to call out companies who blame their software problems on the end user.

1
Date of experience: Apr 16, 2023

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