presonus.com

2
2 Based on 75 reviews

Music is our life, PreSonus is our day job. Go #TeamPreSonus!...

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Domenic Lewis
I guess they have nothing to lose?

I thought to write this review but when I saw others here - there is almost no point. Presonus do not have a reputation they could lose.I purchased R80v2 studio monitors. They were advertised as having an "energy saving function" which is an auto standby, and even service manual stated that, but in fact the feature was not present and the manual was incorrect. It took some time and digging to find out.And when I informed Presonus about that, in essence their response was "whatevs, we will fix it in the manual, deal with your store you peasant". Not something that you would expect from such a big company, now even bigger with Fender. Now I am on my own with this problem and Presonus refused to help and accept any responsibility. If anyone has R80v2 and they think it has energy saving when it is not working - it is not true. Now, you can deal with that information yourself same as me, just don't expect any help from Presonus.

1
Date of experience: Feb 22, 2023

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