We made a purchase end of August with Prestige Windows and Doors for an outdoor electric blind, which was meant to be installed by the company. My wife has been handing majority of the communication since she found them online. The company failed to install the blind on more than one occasion, despite prior arrangements, to the point of not even showing up on the day of installation and not informing us until late that evening. We have been going backwards and forwards with emails requesting delivery of the missing parts needed for the installation, which the company claimed they sent 2 weeks ago. They failed to arrange the collection of the blind as promised in both email communication and review reply my wife posted few weeks back. They have completely dismissed all attempts at honest communication and lied continuously to avoid paying the refund. They never intended to install the blind in the first instance and probably just made money on us. I’ve never dealt with a customer service this poor. We have therefore, taken the matters to the Simple Procedure court in Scotland and hoping this will be resolved soon.
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Transform your home with premium Windows and Doors designed for comfort, style, and durability. Operating across Scotland, we specialize in:
✅ External Doors – Secure and stylish entrances for every home
✅ Internal Doors – Beautiful designs to match your interiors
✅ Windows – Energy-efficient and tailored to your needs
✅ Garage Doors – Practical and sleek solutions for every property
✅ Blinds – Perfect finishing touches for your windows
✅ Sills – Durable and elegant window frames
Our commitment to quality ensures every product enhances your space while delivering exceptional performance. Whether you're upgrading or building from scratch, choose Prestige for a seamless experience and trusted service.See more
