AVOID AT ALL COSTMy windows aren’t to British standard and will not pass for FENZA or other building control certificate (meaning you will not be able to sell your house)Company will tell you they are part of a competent scheme but are not and can not issue a certificate then tell you to pay out of you own pocket as they forgot their certificate lapsed.They restraint fix and not frame fix leaving the internal frames a mess, requiring re plastering and redecoration and this is not included in the quote.They don’t measure correctly and then make the windows fit by either cutting into your house or use wood for bigger gaps to make something to drill into and any other gaps they just fill in with expansion foam, lots of expansion foam.They use pvc strips on the outside to cover gaps and holes.Contract states windows will come with a guarantee but they will not provide this is writing.When you contact them to try and come to a solution they stop all contact.In reply to your note- it was you that stopped contact with me and I made more than several attempts to resolve the issue. I then went to the credit card under section 75. You’ve still not issued a certificate nor the guarantee that you said you sent in the post. You’re correct you do not need to be issued a FENZA certificate in Scotland but a certificate of competent person scheme is required of which you said you were but turned out you were not. What date did you join FENZA? I have now applied to the local authority to attend to certify if possible. It may be class a rated but toughened glass has not been used in the patio door and therefore can not be compliant. If you’re that confident in your work allow me to post screenshots of the emails and the work that was carried out on your Facebook profile and let potential customers decide whether they would use you or just answer one question on trustpilot, will you as agreed issue a FENZA certificate and if so by what date?
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Transform your home with premium Windows and Doors designed for comfort, style, and durability. Operating across Scotland, we specialize in:
✅ External Doors – Secure and stylish entrances for every home
✅ Internal Doors – Beautiful designs to match your interiors
✅ Windows – Energy-efficient and tailored to your needs
✅ Garage Doors – Practical and sleek solutions for every property
✅ Blinds – Perfect finishing touches for your windows
✅ Sills – Durable and elegant window frames
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