Item took a while to ship so I emailed in to get it sent. I received a reply where they said it would be shipped and arrive by a certain day which it didn’t and on the shipping label it hadn’t even been sent to arrive by the date they told me (it was PLC fault not Royal Mail). Once the palette did eventually arrive I realised that 6/9 shade were not the ones I ordered. I have been emailing them for almost a month with photo evidence and I have not received any help whatsoever. I would appreciate receiving the products I have paid for. At this point it just seems like a scam as the customer service has not made any attempt to resolve my issue but have happily taken my money.
Claim your business profile now and gain access to all features and respond to customer reviews.
