Update:1- glitter/product is 10/10 ❤️ gorgeous, applies as shown, 100% would buy again2- customer service is 3/10 💔 somehow mad at me for their mistake, sound young, needs more work on problem-solvingOP:Super annoyed that I’m getting zero responses from the company. I got sent the wrong palette and they said they’d send the correct one but it’s been almost a month and no item. No tracking. No confirmation it was sent. Like, I don’t understand how I get an answer. I emailed Monday, waited until Friday morning to email again… I’m so disappointed. Would change review if I could just get an answer! The products are awesome… which is why I’m so sad.Edit: the reason for the review was to get action. There is no email ladies. I’ve checked every possible folder. I’ve replied yet again to the original email where you said you’d ship the correct palette. I love this company. I’m just not pleased with what’s happening. Please rectify the situation otherwise the 2* for being able to contact/receive replies will stay. It’s fair when I haven’t received a product since you said you’d ship it Dec 20th/23.
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