I was actually very surprised to have received my order from dec. 15th. I didn't read all the bad reviews beforehand, so I was a bit nervous about it after I already ordered. Today I received my palette and there are a few things to be said. I ordered a palette of 9 shades I customized myself and a brush. Unfortunately I only received 8 shades and they also forgot the brush. Another thing is that the glitters were a bit cracked and smudged on the plastic package, which was unfortunate. However, I'm actually quite happy with the quality of the glitters so far (haven't tried them on yet). You may need a big scoop to make it completely opaque. You have to be careful though and not hold them upside down by mistake, because they're quite lumpy and loose and may fall out (happened to me). I just mailed the customer support about the missing products, so I will wait patiently for a response, I and might even come back to give them a higher rating if handled appropriately:). So in my opinion: yes, the brand is real, the glitters are quite similar (not every colour is exactly the same) to the colours presented online.-------Update 10-1-24: I've received a very fast response which said that I may choose between receiving the missing products or a refund. I chose the first option, so now we will wait.-----------Update 24-03-24I haven't received my missing products, as predicted by many other reviewers. I've used the glitters in the mean time and honestly, it's not worth the money. It's impossible to transport since the glitter falls out and get mixed up. It stays on pretty okay and looks good, but it's just not worth the headache.
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