prettylittlecosmetics.com

2.1
2.1 Based on 192 reviews

...

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Leila
Their glitter outshines their customer service by far

Emailed and sent inquiries on social media. I ordered on July 1st. July 16th I received an email stating my order shipped. As of 1:35 am, Sunday August 13th, when I check the email and click the link to track my order, it still says they are working on it...but you supposedly shipped it almost a month ago. Starting to believe I got scammed. I'm aware they are overseas, but this is ridiculous at this point. About to just ask my bank to dispute the charges. Several people on social media are having the same or similar issues upon investigation. I either want the glitter I ordered over a month ago or my money back. Either way, I won't be doing business with this company again. Very disappointing how customer concerns are handled.Edited to add, if I ever receive a response and my product, I will change my review accordinglyEdit 2, as of today (8/22) someone got ahold of me regarding my purchase and offered to resend or refund and to investigate the package which they believe is missing.

4
Date of experience: Jun 29, 2023

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