I ordered from this company a month ago and still haven’t received my order. Emailed several times asking for an update and also messaged on Instagram and Tiktok. It is very strange as it seems any negative comments are either deleted or not approved on their accounts as I have several friends who haven’t received orders either and their comments seem to disappear from the platform. I have no idea whether this company is a scam or not, I would just like an update on my order as it was supposed to be a Christmas present and as you can imagine in the current cost of living climate, I cannot afford to throw away money on products which I may never receive. I hope this company can come to some sort of solution as I know I am not the only one really disappointed by it. I was really excited for these products to arrive as they do look amazing online but now I’m just not sure of this company’s intentions.UPDATE - I finally received two out of three products of my order on the 9th of January. I am still missing the Face and Body Pigment in Champagne. I have sent emails on 16/01, 29/01 and 20/02 and still have not had an outcome. Hoping for a solution as it is very disappointing to think I placed this order 4 months ago almost.
Claim your business profile now and gain access to all features and respond to customer reviews.
