I ordered a smartphone and made a full payment via online transfer. On the same day, while my order was still processing, the price dropped significantly. When I requested a price adjustment, my request was outright denied, prompting me to cancel my order, which they did without hesitation. A few days later, the courier arrived, but I refused to accept the delivery. The company received the order back, yet after a week, they continued to delay my refund despite my daily follow-ups. Ultimately, after two weeks from my order date and one week after they got the item back, they finally approved my refund. Now, another week has passed, and I am still waiting for my money, with no clarity on how much I will actually receive.
Claim your business profile now and gain access to all features and respond to customer reviews.
