Purchased a pair of boots end of September. Not worn til Nov & complete sole has cracked. Took them back to Primark Belfast city centre. Didn't have receipt but showed bank statement which manager didn't even bother to look at. She offered me £3 refund for boots I had paid £20. She said I wasn't entitled to full refund as didn't have receipt. I brought boots back home as wouldn't accept £3 for them. I'm not a happy customer at all. Definitely won't be buying footwear from them again if this is way they go after 2 months wear.
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