Did an online click and collect order 10 December to collect on 18 December money taken from my bank straight away then bounced back in 2days later contacted customer service twice who were no help whatsoever couldn’t tell me wether it was out of stock surely stock is allocated to you when you do click and collect they didn’t have that information this was the first and last time I will use primark click and collect received an email on Christmas Eve your parcel is ready to collect then several emails stating I had 1 day left to collect another you have 3days ???? Never had such a bad experience with any other company with click and collect if I could give less than 1 star I would .
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