I purchased based a 2 piece matching suit from Primark Milton Keynes and the top half was faulty and out of stock so I was given a refund, the bottom half they refused to refund as they said that I could wear it with something else lol. Sadly this came from not 1 but 2 instore managers, so I contacted my bank to do a chargeback and It turns out that if a company refuses to accept a return then you can't get you're money back. The only way around it is to post the item back to the company at a cost of close to £4 as you need a tracking number, to then £5 as the shorts cost £9.
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