We bought an item in Portugal a bag of sorts wicker type . £18 looked nice , lasted all of 5 mins once back home. We took it back to a Primark in Stafford . But the shop staff said it could not exchange although they stocked the exact same one . Reason ; we bought it in another country . Well not knowing whether or not we had the right to return. I am just pointing it out to others who may use PRIMARK steer well clear of this retailer. Read other reviews shocking. There are a lot better stores out there I certainly will not use them ever again and I will make sure that everyone I come into contact with gets to know exactly what they are like . We have a receipt , and I will be checking our statutory rights , and maybe visit the store but speak to the manager this time .
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