primark.com

“Don’t Charge Us to Advertise for You!”

I am outraged by Primark’s decision to start charging 15p for paper bags. This isn’t about sustainability; it’s an obvious money grab at the expense of customers. These bags are flimsy, tear easily, and have your branding plastered all over them—essentially, we’re being asked to pay for the privilege of being walking billboards for your company.This charge feels completely unjustified. Customers should never be forced to pay for something so low-quality and disposable. If you truly cared about sustainability, you would offer durable, reusable bags, not flimsy ones that break after a single use. Charging customers for these bags preys on our trust, and it’s clear that this is just another way to increase profits under the guise of “helping the environment.”What’s even worse is that this unfair practice is now becoming common across retailers. But I refuse to accept this as the new normal. As customers, we need to stand up and reject any company that tries to profit off us by charging for bags that have no real value. Primark should be ashamed of this decision, and I will no longer shop at a store that disrespects its customers this way.I strongly encourage everyone to stop supporting this exploitative practice. Don’t let Primark—or any other retailer—think they can get away with charging us for something that should be part of our shopping experience without an extra cost. Refuse to accept it. Speak up. Demand better.

Date of experience: May 18, 2025