Went to the Sunderland store, went to tills to pay for my 4 items.The sales Assistant asked me if I wanted a paper carrier bag which I excepted her offer, only to find it was a small bag and I said to her, you won't get all those into that bag.Her reply was oh I will.She proceeded to roll the items upwith the hangers still on the garments. I stopped her and said, get a bigger bag and fold the garments up, instead of rolling them up. Her reply was my manager said this is how I have to do it and she will be watching me and I will get wrong. She finally got a bigger bag, and proceeded to fold the items up, but with the hangers still attached to the garments. I explained it would be easier if she removed the hangers. She finally did remove them folded them up and placed them in the bag.I paid for the items and started to leave the till point, when Security came running upto the till point. She had called security onto me, for asking for my garments to be folded and bigger bag. Shocking service.
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