Hello Trust Pilot; I have asked you to adjust your website to allow for "0" stars because of companies like this one, PrimarkAfter being told I could not have a refund or exchange in Milton Keynes, Midsummer Bouldevard store, I told the cashier I would pay for another item at a different till; it was to allow me to transfer some money to my account, not wanting to hold up another customer. The manager and cashier did not believe I was going to pay for the item downstairs and reported me to security. I was covertly withheld in the store by cashiers who thought I had stolen a £3.00 pillowcase! They interrogated me publicly wanting to know why a pillowcase was not with a quilt cover. I reported this to their complaints department who wanted to blame the security staff, however it was the cashiers not the security staff who would not let me go. Gaining insight into the complaints advisor wanting to shift the blame on to the private security company I withdrew the complaint and the complaints advisor responded that I should not contact them anymore.
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