I took my 9 year old niece to Penneys to shop with her birthday money and she collected a basket at the door and filled it and we went to the checkout to a very nice sales assistant who checked in my niece's purchases. When we got home I found the receipt contained an item that we had not picked up, I figured it had been left at the bottom of the shopping basket/bag and we did not see it before we went shopping, it was something my niece had no use for, and was too young to use it. I sent a photo of the item along with a copy of the receipt to Customer Services Primark and they promptly replied and subsequently sent a e-gift card for twice the price of the item. Thank you Primark.
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