Opened a checking account with Primis for the high interest. I noted from the start that customer support was difficult to get a hold of and it wasn't easy to integrate with other financial institutions however the high interest rate kept me. After setting it up and transferring funds to it I could no longer login. When I contact support after 30+ minute wait they just vaguely say it was for my security and can't give me any additional information, but I see a lot of other people posting online with the same issue. They never notified me or gave me any estimate how long the account will be locked. I transferred substantial funds from another bank and had payments set to pay today that will probably get interrupted and cause further issues. I regret opening an account with Primis. I am worried that Primis is the newest bank to collapse like Silicon Valley Bank because from what I read SVB customers had similar experiences before it was officially announced. I do take some comfort in that Primis does appear insured however in the event Primis is insolvent that could still tie up funds until it gets sorted out.
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Managing more than $3.4 billion in assets, Primis is the first bank to get it right. Primis brings the backing of an FDIC institution with the brains of a tech company — offering both security and ease; a solid foundation that’s future proof; and sophisticated offerings that are super simple to navigate. Primis breaks through all the fine print, wait times, and red tape — bringing to market services that actually serve and solutions that solve real life problems. Some say Primis is doing things different, we say we’re doing things right.See more
