princess-hotels.com

1.5
1.5 Based on 15 reviews

Pasa unas vacaciones inolvidables con Princess Hotels & Resorts. ¡Si reservas directamente con nosotros disfrutarás de grandes descuentos!...

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Velma A.
Princess hotels should close Club…

Princess hotels should close Club Jandia hotelIt was the worst holiday we have ever had.The weather was superb but the hotel is in need of total renovation.The rooms air conditioning (when we needed some warmth) doesn’t work.The bathrooms are old and shoddy, the showers at best are weak but on 3 occasions we had no hot water in the evening.The plugs in the basin, shower / bath don’t work.The towels provided are so thin and of a low quality.The bases of the bed were scratched and looked way over due for replacement.I didn’t dare look at the mattress.The pillows were so lightweight.The food was of such a poor quality, including the 2 A La Carte restaurants.The toilets in the common parts of the hotel hand driers are a joke, smelly, dirty and often without soap.The main and beach entrances are dirty.All this was after changing rooms. We raised issues with the front desk.But realised there was little they could do. I was told by a member of front desk staff to contact Princess head office. I DEMAND A RESPONSE

1
Date of experience: Dec 21, 2023

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  • Pasa unas vacaciones inolvidables con Princess Hotels & Resorts. ¡Si reservas directamente con nosotros disfrutarás de grandes descuentos!

  • language https://www.princess-hotels.com

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