This company is terrible - there’s no proper way to raise a support ticket. I will never shop here again! I waited over four weeks for a dress. They used an unreliable delivery service, and the driver lied about delivery by providing a picture of a black screen as proof. I submitted this evidence to the service and was told to wait another five days to see if the parcel would appear. It never did, and instead of a straightforward refund, I've been passed around regarding the claim of 'delivery'. I've had to initiate a chargeback with my bank just to get my money back. To make matters worse, they have a support form on their website, but it’s unusable! Avoid ordering from here; if anything goes wrong, you'll have a nightmare trying to get help. I've lost £60 and waited four weeks for nothing.
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