I recently had to return an order to Princess Polly and was shocked by the cost. Even after following their instructions and using their “lower-cost” US return option, I still had to pay €60 (~$100 AUD) just for shipping. That’s an outrageously high amount for a return, and customers should be warned about this before purchasing.Princess Polly does not cover return shipping for international orders, meaning if you need to send something back, you're stuck paying excessive costs out of pocket. This is not clearly communicated at checkout—I would not have ordered had I known returning an item would be so expensive.I reached out to customer service, hoping for a reasonable solution, but they refused to offer any assistance. Their response made it clear they don’t care how expensive returns are for their international customers.If you're shopping from outside the US, think twice before ordering—returns could cost you far more than expected. I won’t be purchasing from Princess Polly ever again!
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