Bought a few dresses for my daughter for a dance. Kept the one we liked and returned the rest within the return window. Got an email saying the package was received by PP, but two weeks later the return still wasn’t processed. I had to email them to get it done which took more than one email with a 3-4 day response time. When the return was finally processed it was $60 short. They claim one item wasn’t in the bag. I packaged it myself and am absolutely positive I returned it. I emailed again letting them know it was in the bag only to get a one time discount code. I will NEVER purchase from them again. Crooked company with absolutely horrible customer service.
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