princesspolly.com

2.2
2.2 Based on 101 reviews

...

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Gertie
Poor Shipping/Delivery Service

Placed an order before an upcoming trip and was excited to use the Black Friday discount. Canada Post has been on strike for the past 10 days. Being aware of this strike myself, I still placed the order as my 3 previous orders in the last year have all been delivered by UniUni. When looking at the delivery options it did not mention Canada Post was a carrier, and as my other orders did not ship with CP I assumed this would not impact my order. When I checked the DHL tracking yesterday, it was updated with a Canada Post tracking number for final delivery. I was shocked that PP is still using Canada Post despite the strike, or at a minimum would not provide that information on checkout to their Canadian customers. When reaching out to customer service to either cancel my order or change carriers I was told there was nothing they can do since the package is already in transit. Super disappointing that this was not at least advertised at time of purchase, otherwise I would not have ordered.

1
Date of experience: Nov 26, 2024

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