I've been ordering from Princess Polly US since 2019 and I have always had good experiences. Sizing is usually consistent and it's much better quality than SHEIN. Although you do have to pay for returns, the process is easy since they provide QR codes and convenient drop-off locations. I recently had a package theft (not Princess Polly's fault) and customer service was very quick to reply and refund me since it was a one-time situation.
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