I had a smooth shopping experience at the Soho Princess Polly location. It was well organized, and I found a really cute belt and dress. The only real downside was that the photo booth was broken, but it’s so cool that they had one in the first place. The person who checked me out was polite and efficient, but the rest of the staff wasn’t particularly helpful, and I’m pretty sure I overheard two discussing the appearance of a customer in a snide way, which is the main reason I’m not giving a 5/5. However, this seems to be a problem with the character of these two bitter individuals, rather than a problem with the staff and store as a whole.
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