Would give zero stars if I could. I’m a UK customer and I can say that I’m absolutely appalled by my entire experience. First off, there are hidden taxes you don’t see until you’ve made the purchase. Be like every other US company operating in the UK and include your taxes in the price you see. Not that hard. Second of all, once I noticed I was paying nearly £50 in ‘taxes’ I tried to cancel my order immediately. Of course, they didn’t even acknowledge that email and sent the order regardless. Nice. On the UK site, when you click ‘quick buy’ for example size 8, they will add a UK size 12 to the cart. When you click on the item and add size 8, they will add a UK size 8. What a mess. Again, they need to sort this out. It’s so simple. I ended up with most of the items I purchased being in the wrong size. I sent follow up emails, 5 of them. 3 weeks later I’ve heard nothing back. THIS IS A JOKE OF A COMPANY WHO DO NOT GIVE A FLYING CRAP ABOUT THEIR CUSTOMERS POST SALE. I will never purchase from this shambles of a company again.
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