Having ordered cartridges for my old and defunct printer, when I received them I realised that I had ordered the wrong ones. I contacted Prink and explained I had forgotten to update my personal ink cartridge records to suit my new printer and was desperate to get printing. I was promptly instructed to return the incorrect cartridges for refund and to order the correct ones. They were despatched within 10 minutes of the order being placed and just over 48 hours later (with a weekend in between) the correct ones were delivered before 11 am on the Monday. For their cost, the service has been above and beyond, WELL DONE PRINK.
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