printworksmarket.com

2.9
2.9 Based on 37 reviews

Designed to bring people together. Created to make moments last. Swedish Lifestyle Brand founded in 2017, selling Coffee Table Photo Albums, Board Games, Essential Tools and much more....

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Demi
Horrible customer service

Horrible customer service. Right as I received my order confirmation I noticed my shipping address was missing my house number, so I tried reaching out to customer service — they don’t have a phone number so I sent an email. Nothing. I sent another. Again nothing. I even reached out to them through their Instagram and they didn’t respond! This was over the matter of days — and not even the weekend. In the end I had to go and create an account with UPS and call three different UPS offices spending hours on hold with them to get the shipment sorted, when all that could have been fixed in minutes before anything shipped had Printworks just done the minimum customer service. I’ve never been more appalled by customer service in my life. Never ordering again from this hapless company.

1
Date of experience: May 24, 2020

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