This is a complicated review for me. I had to file three years back taxes, 2021, 2022, 2023. 2023 was easy, it was mostly W2, one little 1099 and the rest straight forward. 5 stars. It has been a total nightmare dealing with 2021 and 2022. I have a mixed media of income with self-employment and W-2 and some other fun income items sprinkled in the mix. It is not ideal for this. It is also not ideal if you had ACA coverage for part of a year and then employer provided insurance for the rest of the year. You cannot input this, anywhere, so get ready to see your tax bill hike the way up with penalties. They other issue I had is that when I've needed to go in and make some edits to my return after my review, I have to either get someone on the phone - so hard - or write a message and wait a couple of days to get a response...and then wait another couple of days for another response. It's exhausting. I should be able to just pop in, make the edits myself, especially if they aren't being electronically filed. The plus side, customer service via phone are so nice. And they are really helpful. But getting a person is a journey. So, PriorTax is a win for the simple returns. It is not a win for the complex. I'm going to have to redo my 2021 and 2022 elsewhere and eat the cost difference for having to redo with another company. Simple - yay. Complex - abort missing and go elsewhere.
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