The products I’ve received from Prodigi have generally been well printed and packaged. However, I’m increasingly finding the service unreliable.Prodigi offers some framed canvas products that are listed as available for production and delivery within specific countries. I intentionally choose products that don’t require international shipping to avoid excessive delivery costs.But suddenly, without notice, a product that was previously fulfilled locally is only available from the UK - with significantly higher shipping costs. This creates a real problem for my business, as I’m left absorbing the extra cost. That’s simply not sustainable.I can’t keep rewriting my website and Etsy listings every time something changes, and I certainly can’t check the Prodigi catalogue every day to confirm regional availability. It’s unreasonable.If a local printer becomes unavailable and the order has to be fulfilled elsewhere, fine - but the shipping cost should remain the same. As it stands, I'm trying to sell a product with pricing that can change dramatically overnight. That’s not a viable business model.As others have also mentioned, the issue of items showing as "shipped" on the order, but ACTUALLY being shipped days later is also a huge problem. It's disappointing because I do like the products I've received from them. But my printing partner is critical - I need to be able to rely on them 100%.
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