proffsmagasinet.se

4.2
4.2 Based on 352 reviews

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you mali
they try to hide the cost of return after you buy it

they attract you with low price and potentially artificial reviews that describe the item can function more than it is, and lure you to buy, but after you buy it, they will then tell you that you cannot try the item, otherwise no return; in addition, they charge you almost double the shipping fee if you want to return. [UPDATES] The customer service reply below is very typical! It is EU law guarantees customers right to return goods within 14 days rather than customer want to return used stuffs after long time of usage, especially proffsmagasinet.se is online only, you cannot try in shop, so the only chance you can try is when you receive it and I do not think this is called used goods (If I use it for a month with traces, it does not sound right, but I just try out, and proffsmagasinet just call this used and no return on it). It makes me feel even less respected with their reply just playing wording tricks.[Another update] Then, why it is not stated clearly before hand at the checkout that the return shipment cost is higher than when purchased? In addition, the terms of "approval standard" is also brought up after purchase, is it hidden in some terms with subfont characters before purchase?

1
Date of experience: Sep 16, 2025

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