My experience with ProfitUni has been extremely disappointing and stressful. I am writing this review to ensure others are fully aware of what they may face after enrollment.From the very beginning, I was not interested in enrolling in the program. However, Mr. Pranav (sales representative) repeatedly assured me that if I chose not to continue for any reason, the full amount would be refunded without any questions. At no point was I informed about LMS charges or any hidden deductions. This assurance was the sole reason I agreed to make the payment.Later, when I requested a refund (as I decided not to proceed), I was shocked to learn that ProfitUni suddenly introduced LMS charges, which were never mentioned earlier. I even asked on WhatsApp what LMS charges were, clearly indicating that this was never disclosed before enrollment.Important facts:I have not attended a single live sessionI have not accessed any recordings or LMS contentThis can be verified through their internal logsDespite this, I was told that the refund was “settled by mutual agreement,” which is completely false. I never agreed—verbally or in writing—to any partial refund or LMS deductions. While I understand that GST or standard service charges may not be refundable, the remaining amount should have been refunded, as clearly promised.After multiple follow-ups:Mr. Pranav stopped responding entirelyI was redirected to Mr. Vaibhav (mentioned as a senior person), who also provided no resolutionI was repeatedly told that I would receive a call “shortly” or “tomorrow,” but no calls ever cameThis pattern of repeatedly promising calls and never following through shows a serious lack of professionalism and accountability.What is more concerning is that during the sales discussion, Mr. Pranav even cited the involvement of Mrs. Kartiki Gaikwad-Pise and Mr. Ronit, implying that since reputed personalities are involved, false commitments would never be made. Unfortunately, the ground reality was the opposite. This creates a misleading impression and reflects poorly on the brand’s ethics.I truly believe the leadership may not be aware of how sales commitments are being made and later denied. However, as a customer, I was left feeling misled, unsupported, and mentally exhausted due to constant follow-ups with no closure.₹5,000 is not a small amount, and customers should not be forced to chase a company endlessly for something that was clearly promised.Strong advice to prospective students:Get every single commitment in writing before making any payment. Do not rely on verbal assurances, as they may not be honored later.This has been one of the worst post-enrollment support experiences I have faced.
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