We've been using Jemca for nearly 2 decades, to both buy our nearly new cars and for our annual service. We were very pleased with the service. However over the past 3 years Jemma's service has been exceedingly poor and their charges have gone up. We booked our car for a service including pick up and delivery. The after sales manager Charlotte wrote me a clear email which I replied to. This was sent on to the service manager and I had an incompréhensive email from him. When I phoned to enquire what he meant to say, I had to hold on for ages listening to an inane repetitive tune! They could call back instead. Also we had a problem from when we bought the car with the automatic boot opening and it's never been adequately fixed. I was now told in order to diagnose it, it will cost £200. I'm not sure if I'll use then again next year. Last year we used Jemca Derby and service was much better
Claim your business profile now and gain access to all features and respond to customer reviews.
We help you to pass the CAPM and PMP exams in 8 weeks. Via 1on1 coaching and group coaching.
Join the PMP OS - PMP Operating System.
