I'd only recommend this company to my worst enemies. Ordered a musical instrument online from another EU country on 27th November. The parcel traveled through several countries in a span of one week. Then it stopped in France on 6th December. No update for a week. Next update is from Ireland, parcel reached parcel center on 15th Dec. Then the same update a week later. Ireland, parcel has reached parcel center. Then nothing till 8th January. In the meantime GLS customer service has left my emails unanswered and they were unreachable via phone. At this point I contacted the seller to see whether the parcel got lost or maybe returned to seller. Magically the next day I got an update saying my parcel is out for delivery. So I was sitting at home all day to make sure I don't miss delivery. The driver never tried to get in touch with me even though he had my phone number. He left the box in front of the door without even knocking or ringing me. Guess I can count myself lucky the item turned up eventually and wasn't stolen. To summarize it took GLS almost a month to deliver my parcel within Ireland and then the driver just left an expensive item on the street without notifying me. Like others stated already I will be avoiding companies that use GLS as their courier service.
Claim your business profile now and gain access to all features and respond to customer reviews.
We help you to pass the CAPM and PMP exams in 8 weeks. Via 1on1 coaching and group coaching.
Join the PMP OS - PMP Operating System.
