Almost 6 weeks they have my parcel in their depot. They had it well before Christmas. It was supposed to be my son's main Santa gift. I called a few times and emailed and was assured it would be delivered. The tracking showed it was ping ponging between the truck and the premises and the truck was on the grounds of the premises? I went to the main collection point 2 days before Christmas. I was there for 5 hours waiting on my parcel. They couldn't find it. I was there with upto 50 other people in the same situation. It's now almost the end of a January and my parcel is still on their premises. Another trip to the parcel hub. I wouldn't ever use their service, given the choice. Avoid like the plague.
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