I was away on holidays and missed the two attempts at delivery. When I contacted Gls I was told I had to go to the depot to collect the package. I don't drive, so the trek to D15 would have taken me hours by public transport. I explained that to the customer service guy, and he arranged another delivery, which I really appreciated.In the future, it would be great if there was a text/email/phone call so I could just tell them to drop it into the neighbours
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