I purchased a six months 5 star warranty when I bought a used car last October. I had problems with the heating of the car and also water getting into pockets under the carpet. Discussion with the AA resulted in them ordering a diagnosis from my usual garage and eventually agreeing to the fixing of the problem by the payment of the part for the heater. . Whilst I was left with a bill to pay the labour differences and the cost of the garage effectively dealing with the water inlet, my car is now fine. I was satisfied with my contact with them and would purchase another warranty in similar circumstances.
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